Dandelion Chocolate is growing! We’re always scouting for hard-working, motivated chocolate enthusiasts:
More than anything, you’re a team player who is always thinking 6-12 months in the future. When you see a heat wave on the news, you ask the team to double-check online orders being sent to Texas. When you’re inventorying the holiday supplies, you think about the labeling system so it will be easy to find the burlap stockings next season. Before ordering pallets of boxes, you organize a team meeting to discuss how to standardize the customer unboxing experience with more eco-friendly packaging. When you receive a returned damaged treats box, you pass along that feedback to the product team so they can design the future boxes to be more stable. When you are responsible for shipping 2000 corporate gifts, you think about potential RSI issues for your team. And while no day is ever the same, you always reserve a little bit of time for high-fives, birthday celebrations, and storytelling. (read more)
This role operates at the hub of operations — logistics, events, holidays, special requests, and new products. The Guest Concierge has a keen sense of the health of our systems and products unlike anyone else in the organization. When we’re not operating at 100%, the Guest Concierge is likely the first to know. You’ll be responsible for translating guest feedback into actionable proposals, supporting front-of-house team members with escalated guest issues, and developing long-lasting guest relationships. While there are always routine emails and calls, this is a strategic individual empowered to make product & process suggestions so that our guest experiences improve across the entire organization each year. (read more)
Your mornings typically start with a team meeting to review the day’s tasks and goals. You might start with prepping chocolate molds in the tempering room before jumping to a pile of chocolate covered dishes that need to be sparkling, orderly, and ready for action. While delivering a new bag of cocoa beans, you see that our storage space needs more organization so you proactively take a few moments to clear a walkway so there is a safe, clear path for everyone to move through. After lunch with the team, you are back in the tempering room helping to unmold and hand-wrap finished chocolate bars in gold foil. Every task you tackle is done to the highest quality. You’ll be working with a team of very passionate chocolate makers in a dynamic and unique environment. At the end of the day, the team huddles together again to review how the day went according to plan. While there are always unexpected surprises (a machine breaks, a shipment of sugar is delayed), everyone goes home knowing that today we did good work and our chocolate continues to get better and better. (read more)
Our ideal candidate is a seasoned, mature barista who is excited to learn and share that passion with others. You develop authentic rapport with guests, can work independently as necessary, and you have the savvy know-how to navigate unexpected situations with confidence (a guest asking for the blowtorch so they can toast their own marshmallow, a Japanese camera crew unexpectedly dropping in, or a regular calling to request someone to hand their hot chocolate to them through their car window as they drive by so they don’t have to park and risk waking their sleeping baby). You aren’t intimidated by a long line of excited people and you love making spaces more efficient in downtime so you’re ready for the busy period. Ideally, this isn’t your first time working in customer service and you have the bandwidth and scheduling flexibility for an intensive 30 day chocolate onboarding. (read more)
Your goal isn’t to drive profits and mine every penny. Your goal is to help us build a sustainable business where each team understands how their day-to-day decisions impact long-term financial targets and to develop a sustainable business plan where we produce some of the best chocolate and chocolate experiences in the world. Reporting to the VP of Finance, you’ll work closely with the management team to provide critical data in order to make strategic recommendations and decisions.
You will know you are doing a good job in this role if we have few financial surprises thanks to your proactive planning, we always have complete, up-to-date reports and metrics ready to go, and we have good visibility into the important, operational segments of our business. (read more)
If any of the above roles sound like a potential fit, we’d love learning more about you and what you’re looking for in your long-term career. Please include 2-3 sentences about your long-term career plans and how this particular opportunity at Dandelion Chocolate might help prepare you for that long-term vision. We do our best to respond to each candidate, typically within 7-14 days. To apply for a role in the future, please reach out at firstname.lastname@example.org.
Dandelion Chocolate constantly invests in its people and culture. We offer excellent perks including subsidized medical, vision, and dental benefits as well as the option to enroll in our 401k program. Hourly and salaried team members accrue paid vacation and sick time. Our team members also enjoy commuter benefits, local gym discounts, and lots of chocolate tasting opportunities.
Our culture is fun, hard-working, and we love to learn. While no two days are the same, we’re always experimenting whether that’s testing different roasting profiles, tasting a new nibby scone recipe, improving our customer experience, or trying out a new prototype chocolate making machine. We look for folks who give 110%, roll with each day’s unexpected surprises, and bring out the best in others.
If you have any questions regarding current or future openings please email us at email@example.com.